"My husband is rather old-fashioned and prefers to purchase his overseas airplane tickets through a travel agency. Do you even still offer such services?" she wrote in a LinkedIn PM. I couldn’t help but smile—her words were the funniest I’d heard from someone trying to contact me after a decade or more. I loved it. It made me feel like the maverick I am.

My services couldn't be farther from obsolete. They are simply not for everyone—tailored for those who value knowledge, responsibility, and integrity. Some still remember the honest and classy airline industry as it was 30 or 40 years ago, and many still long for that experience in our turbulent world, where resources are increasingly scarce and false efficiency lurks just around the corner.